Luidia PRIVACY STATEMENT (UK)
Our mailing address:
Luidia UK Ltd.London NW1 7JEUnited Kingdom Tel : 08702 4 EBEAM (08702 4 32326)
Reach us by:
Email: privacy@luidiauk.com
Your privacy is important to us. To better protect your privacy, we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used at this web site. Because this web site wants to demonstrate its commitment to your privacy, it has agreed to disclose its information practices.
If you feel that this company is not abiding by its posted privacy policy, please contact the Privacy Support Group.
Information Collection and Use
Luidia is the sole owner of the information collected on this site. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. Luidia collects information from our users at several different points on our website. Generally, we collect the domain name, e-mail address, Uniform Resource Locator (URL), and Internet Protocol (IP) address of visitors to our website, those who post messages to our bulletin board, those who communicate with us via e-mail, and those who make postings to our chat areas. Luidia collects aggregate information on what pages customers access or visit, as well as information volunteered through surveys or site registrations.
Registration
To use certain parts of this website, a user may be required to complete the registration form. During registration a user is required to give their contact information (such as name and email address). This information is used to contact the user about the services on our site for which they have expressed interest. It is optional for the user to provide demographic information (such as income level and gender), and unique identifiers (such as social security number), but encouraged so we can provide a more personalized experience on our site.
Order
Luidia may offer products or services from our website. We request information from the user on our order form. Here, a user must provide contact information (like name and shipping address) and financial information (like credit card number and expiration date). This information is used for billing purposes and to fill customer’s orders. If we have trouble processing an order, this contact information is used to get in touch with the user.
Cookies
A "cookie" is a piece of data stored on the user hard drive containing information about the user. We use "cookies" to store visitor preferences, record session information, record user-specific information on what pages users access or visit, alert visitors to new areas that we think might be of value to them when they return to our site and record past activity at a site in order to provide better service when visitors return to our site. Some of our business partners use cookies on our site. However, we have no access to or control over these cookies.
Log Files
We use IP addresses to analyze trends, administer the site, track user movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.
Sharing
We will share aggregated demographic information with our partners and potentially, advertisers. This is not linked to any personal information that can identify any individual person. We use an outside shipping company to ship orders, and a credit card processing company to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes. We partner with another party to provide specific services. When the user signs up for these services, we will share names, or other contact information that is necessary for the third party to provide these services. These parties are not allowed to use personally identifiable information except for the purpose of providing these services.
Links
This web site may contain links to other sites. Please be aware that Luidia is not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Web site.
Newsletter
If a user wishes to subscribe to a newsletter or other Luidia publication, we ask for contact information such as name and email address. Users are not required to subscribe to our publications as a condition for using our website.
Beta Program If a user wishes to sign up for the eBeam Beta Program, we ask for contact information (such as name and e-mail address) and demographic information (such as zip code and age level). Participation in the eBeam Beta Program is completely voluntary, and the user therefore has a choice whether or not to disclose this information. Contact information will be used to notify and correspond with Beta participants. Demographic information will be used for purposes of improving the use and satisfaction of the eBeam product line.
Surveys & Contests
From time-to-time our site requests information from users via surveys or contests. Participation in these surveys or contests is completely voluntary and the user therefore has a choice whether or not to disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code and age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.
Tell-A-Friend
If a user elects to use our referral service for informing a friend about our site, we ask them for the friend’s name and email address. Luidia will automatically send the friend a one-time email inviting them to visit the site. Luidia stores this information for the sole purpose of sending this one-time email. The friend may contact Luidia at www.luidia.com to request the removal of this information from their database.
Security
This website takes precautions to protect our users’ information. When users submit sensitive information via the website, your information is protected both online and off-line. When our registration asks users to enter sensitive information (such as credit card number and/or social security number), that information is encrypted with SSL. While on a secure page, such as our order form, the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to un-locked, or open, when you are just ‘surfing’.
While we use encryption to protect sensitive information online, we also do everything in our power to protect user-information off-line. All of our users’ information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative) are granted access to personally identifiable information. Although we take appropriate measures to safeguard against unauthorized disclosures of information, we cannot assure you that personally identifiable information that we collect will never be disclosed in a manner that is inconsistent with this Privacy Notice. If you have any questions about the security at our website, you can send an email to webmaster@luidia.com.
Luidia reserves the right to disclose personal information about any user that Luidia deems, in good faith, to be necessary to: comply with applicable state and federal law or legal process; or protect EF's rights or assets, including, but not limited to Luidia's property rights under Copyright, Trademark, and other intellectual property law. Luidia may disclose user data if it feels that user has provided fraudulent or illegal information, has attempted to pose as someone else, or has attempted an unauthorized access of user's computer systems. Persons responsible for attempting unauthorized access of Luidia's computer systems will be prosecuted to the fullest extent permitted by law.
Supplementation of Information
In order for this website to properly fulfill its obligation to our customers, it is necessary for us to supplement the information we receive with information from 3rd party sources. In order for this website to enhance its ability to tailor the site to an individual’s preference, we combine information about the purchasing habits of users with similar information from our partners to create a personalized user profile.
Special Offers
We send all new members a welcoming email to verify password and username. Established members will occasionally receive information on products, services, special deals, and a newsletter. Out of respect for the privacy of our users we present the option to not receive these types of communications. Please see our choice and opt-out below.
Site and Service Updates
We also send the user site and service announcement updates. Members are not able to un-subscribe from service announcements, which contain important information about the service. We communicate with the user to provide requested services and in regards to issues relating to their account via email or phone.
Correction/Updating Personal Information
If a user’s personally identifiable information changes (such as your zip code), or if a user no longer desires our service, we will endeavor to provide a way to correct, update or remove that user’s personal data provided to us. This can usually be done at the member information page or by emailing the eBeam Marketing Team.
Choice/Opt-out
Our users are given the opportunity to ‘opt-out’ of having their information used for purposes not directly related to our site at the point where we ask for the information. Users who no longer wish to receive our newsletter or promotional materials from Luidia and/or our partners may opt-out of receiving these communications by following the instructions listed at the bottom of the newsletter.
In addition, if you do not want Luidia to contact you or your company for marketing purposes by e-mail, postal mail, fax and/or phone, you may opt-out by sending e-mail or writing to us at the above address. Luidia will not use or transfer personally identifiable information provided to us in ways unrelated to the ones described above without also providing you with an opportunity to opt out of these unrelated uses.
Please note that we do not allow our customers to opt out of contact that is required for the functionality of our products and services.
Notification of Changes
If we decide to change our privacy policy, we will post those changes so our users are always aware of what information we collect, how we use it, and under circumstances, if any, we disclose it. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify users by way of an email. Users will have a choice as to whether or not we use their information in this different manner. We will use information in accordance with the privacy policy under which the information was collected. Disclaimer of Warranties
Luidia disclaims any and all responsibility or liability for the accuracy, content, completeness, legality, reliability, or operability or availability of information or material displayed. Luidia disclaims any responsibility for the deletion, failure to store, misdelivery, or untimely delivery of any information or material. Luidia disclaims any responsibility for any harm resulting from downloading or accessing any information or material on this site.