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support | thinkpad configuration

ThinkpadsUsers with an IBM ThinkPad may experience problems communicating with the eBeam hardware during software installation. 

The IBM ThinkPad comes factory configured with the Infrared (IR) communications port enabled and the standard serial communications port disabled. To allow the eBeam hardware to communicate with the PC, the serial port needs to be enabled, and the IR port needs to be disabled or redirected to another COM port. 

To reconfigure your ThinkPad, you will use the ThinkPad Features software. If you do not have this software, please contact your IBM representative.

For instructions to resolve this problem, please view the ThinkPad reconfiguration instructions below or download the ThinkPad Reconfiguration Instructions document (PDF format).

Please Note: The information provided below is made available for the convenience of our users with an IBM ThinkPad. If you have any questions beyond the scope of this HelpNote, please refer to your ThinkPad documentation and/or contact IBM Technical Support for further assistance.

Reconfiguring Infrared & Serial Ports

AS YOU RECONFIGURE YOUR SYSTEM, YOU MAY RECEIVE PROMPTS TO SHUT DOWN AND RESTART. DO NOT RESTART YOUR SYSTEM UNTIL YOU ARE INSTRUCTED TO DO SO.

  1. Select Start>Settings>Control Panel.

  2. Double click on System.

  3. Select the Device Manager tab.

  4. Click on the "+" next to Ports (LPT & COM).

  5. Select COM1 and select the Remove button. When the Confirm Device Removal dialog window appears, select the OK button to confirm the removal. If COM2, COM3, and COM4 exist, remove them as well using the same procedure.

  6. Some of the newer model ThinkPads have an IBM Digital Signal Processor that, among other things, controls the modem and serial ports. If you see this entry in your Device Manager list, double-click on it. If you do not see an IBM Digital Signal Processor entry, skip to Step 9.

  7. Select the ThinkPad Digital Signal Processor.

  8. Select the Remove button and when prompted, select the OK button to confirm the removal.

  9. Close the Device Manager window.

  10. Close the Control Panel window.

  11. Select the ThinkPad Features or ThinkPad Configuration icon located in the ThinkPad folder.

  12. An image of the ThinkPad will be displayed. Located around the image are icon buttons that will help you configure your system.

  13. If you hold your mouse pointer over any of the icons in this configuration screen the button will be identified at the bottom in the status window. Locate the Infrared button on the left-hand side of the configuration screen and click it once.

  14. Change Infrared from "Enable" to "Disable" and click the OK button.

  15. Locate the Serial Port icon on the left-hand side and click it once.

  16. Select Serial Port "Enable" and ensure that the COM port setting is COM1. Click the OK button.

    Please note that COM 1 and 3 are assigned IRQ 4 and COM 2 and 4 are assigned IRQ 3. An IRQ can be shared only in Windows® 95 and Windows 98. If you wish to enable the Infrared port and need to free up an IRQ, please read the ThinkPad Modem Reconfiguration section below.

  17. Even though you have enabled the serial port and disabled the Infrared port, some ThinkPad models need to have the power management for these devices configured as well.

  18. Select the Power Management icon. A flyout suite of three icons will appear.

  19. Select the Device Power Management icon. Select the ON radio button for the Serial port selection.

  20. Select the OFF radio button for the Infrared port selection.

  21. Click OK to save the changes.

  22. Shutdown and restart the computer. Windows should "find" and reconfigure the new hardware.

  23. Install the eBeam software.

ThinkPad Modem Reconfiguration
The ThinkPad modem is supported by a digital signal processor (DSP) called IBM Advanced Communications Processor. The ThinkPad modem software usually uses two interrupt requests (IRQs) to handle the DSP interrupt and the modem interrupt. However, by sharing an IRQ between these two devices, you can free one IRQ so that you can use it for another device.

Note: An IRQ can be shared only in Windows 95 and Windows 98.

To share an IRQ, perform the following steps:

  1. After rebooting, click on Start>Programs>ThinkPad>ThinkPad Configuration.
  2. Click on the internal modem icon.
  3. Click on the Device Manager button.
  4. Double-click on IBM Digital Signal Processor.
  5. Double-click on ThinkPad Digital Signal Processor.
  6. Click on Disable in this hardware profile, then click on the OK button.
  7. Double-click on ThinkPad Digital Signal Processor.
  8. Click on the Resources tab.
  9. Click on the Automatic Settings and remove the check mark.
  10. Select Basic Configuration 0005. You see the following in the list: I/O 130-13F I/O 28F-2FF IRQ 3 DMA 0
  11. Double-click on Direct Memory Access.
  12. Select "07" for Value and click on the OK button. You see the following in the list: I/O 130-13F I/O 28F-2FF IRQ 3 DMA 7
  13. Shutdown and restart your computer.

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