Projection
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support | troubleshooting

Data Capture

Writing with an eBeam marker sleeve is slightly different than writing with a standard dry erase marker. In addition, because the eBeam pods, sleeve and eraser are electronic devices sending and receiving infrared and ultrasound signals, a number of things will influence data capture.

Problems that arise can be caused by the environment, by writing incorrectly, using markers or batteries other than those that are recommended, or improperly inserting markers or batteries.

Please read the Writing Properly section to make certain you are working with eBeam correctly.

Write something on the whiteboard. Was the data captured properly?